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Frequently Asked Questions

Your Questions, Answered

We understand that planning a funeral can raise various questions and uncertainties, and we are here to provide you with the clarity and reassurance you need. Below, you'll find concise answers to frequently asked questions, ensuring that you have all the information required to navigate this important journey with confidence and ease.

If your specific question is not covered here, please feel free to reach out to our compassionate team, and we'll be more than happy to assist you further.

  • Who should use Keys2Eternity?

    Keys2Eternity & Beyond is the only one-stop online funeral planning service in the world. Our goal is to make the funeral planning process simpler for grieving families.  If you need to plan funeral services, find resources to help process your grief, or choose the best pre-need options for the future, Keys2Eternity is for you.

  • How do I become a Provider with Keys2Eternity?

    The process is quite simple. Locate the Join Us page on the website and submit your application. We will respond within 36 hours. Apply today.  Families need your Services.

  • How do I pay for Provider services?

    You will pay each Provider directly.

  • How much does Keys2Eternity cost?

    Selecting Providers from our site costs nothing. You will work out payment with each Provider selection depending on the services chosen.

  • I am a Provider, what are my payment options?

    Providers have several choices for payment to Keys2Eternity. See our Join Us page and complete the application for specific details.  By choosing Keys2Eternity, you can potentially increase your clientele. The investment is well worth it and reasonable. We want you to join our network of esteemed Providers today.

  • What makes Keys2Eternity different?

    We are One of One in the entire world. We are a One Stop Funeral Planning Service. We have the best interest of our Families at the forefront.  We strive for excellence and pick the best Providers for Families. We want to ease the burden during the time of loss. We care, we are here for you, and we understand the many facets of grief.  

  • What if I can’t find a Provider?

    If you have searched for a specific Provider on our website Provider portal and are unsuccessful, it is possible that Provider has not applied to join Keys2Eternity.  We encourage you to reach out to them and inform them about our premier service.  We would love to have them join our team of professionals. 

  • I’m a Provider, why should I join Keys2Eternity?

    Don’t spare another minute.  Join today.  By becoming a Provider in our network, you have the potential to reach a large, diverse number of customers, grow your business, and have expansive advertising opportunities.  

  • I’m a Provider, can I cancel my account at any time?

    Yes, if you ever decide that Keys2Eternity isn’t the best platform for your business, send us an email at info@keys2eternity.com.  We will respectfully honor your request; however, no refunds will be issued. 

  • I’m a Provider, can I change my plan in the future?

    Of course.  Please keep in mind if at the time of set up,  you chose a contract term with introductory rates, that offer will be void and your new contract term may have higher rates.  Please feel free to reach out to one of our experienced Team Members if you need further assistance at info@keys2eternity.com

  • Do you offer any discounts?

    Yes, we offer one-time introductory rates for all new Providers.  Give us a call today 1.866.536.9040 or complete the short application on our Join Us page.  We look forward to having you join our team of Providers. 

Still Have Questions?

Our Keys2Eternity Support Team is at your service. 


Use the 'contact us' button below or call 1.866.536.9040

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